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Behind SpaceOra

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Shipping Policy

At SpaceOra, we strive to deliver your orders safely and on time. Orders are typically processed within 1–2 business days and delivered within 5–10 business days, depending on your location. Once your order is shipped, you will receive a tracking link via email or SMS to monitor its progress.

Delivery times may vary during public holidays, festivals, or due to unforeseen circumstances. If you have any questions about your shipment, please contact us at spaceorashop@gmail.com, and our team will be happy to assist you.

Privacy Policy

At SpaceOra, we respect your privacy and are committed to protecting your personal information.

We collect information such as your name, email, phone number, shipping address, and order details to process orders, provide customer support, and improve your shopping experience.

Your payment information is securely processed through trusted payment providers. We do not sell or share your personal information with third parties except when necessary for payment processing, shipping, or legal requirements.

Our website uses cookies to improve your browsing experience and analyse website performance.

By using our website, you agree to this Privacy Policy.

Return and Refund Policy

At SpaceOra, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may return the item within 7 days of receiving your order, provided it is unused, in its original packaging, and in the same condition as delivered.

Once we receive and inspect the returned item, your refund will be processed to your original payment method within 5–7 business days. Shipping charges are non-refundable unless the item received is damaged, defective, or incorrect.

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